Lost sym card

[alevatorenata1]

Hello, I lost my cellphone with my SIM card when I was in Germany , now I am back to Brasil and I still have one year of contract and I can not cancel. Is possible to receive a new SIM in Brasil, my country?

[Mav1976]

Hi @alevatorenata1,

relating of your other thread https://forum.vodafone.de/t5/Mobilfunk/Cancellation/m-p/1715933 did you write @HeikeF a personal message (PM), she mentioned in your other thread?