Two Contracts

[WanderingDragon]

Recently, there was a Vodafone representative visit to my apartment asking if I would like a plan upgrade.

I decided to go with the Plan upgrade since the Internet usage has increased in the Corona times.

I previously had Vodafone Red Internet & Phone 200 Cable, and the upgrade option was for Red Internet & Phone 500 Cable.

I assumed that the upgrade would happen to my existing contract, but to my surprise, there is new contract which is setup.

Now, I have two contracts active, and I just received the bill for both.

Can somebody help me cancelling my contract?

[WanderingDragon]

Hi @Stephan and @Thomas ,

I am not sure if this is intended or not, but I have received the cancellation of my both of my contracts now(previous as well as new).

Is this the case?

[Thomas]

Hi WanderingDragon,

the new contract is cancelled and the cancellation of the old contract is set for the end of the term.

Regards

Thomas