Tariff Change from 500 MBPS to 50 MBPS

[Manoj1]

Hello Vodafone team,

This is manoj Singh having Vodafone cable internet. my contract number is xxxxx. i want change my tariff from 500MBPS to 50 mbps.

Could you please do it for me as i am unable to  talk to customer care because of Language problem. they only speaks in german.

regards

EDIT: Contract number edited. Boris 

Manoj Singh

[Grit]

Hello Manoj,

would you like to take advantage of the exchange guarantee and switch to a smaller tariff? Do I understand correctly that you have already requested this? Or did it not work out because of the language?

please send me a private message with your name, address, customer number and date of birth. It is important that you then get back to me here in the post.

Regards

Grit