No internet connection. Red blinking

[JackH]

Good afternoon,

I am a refugee from Ukraine and signed a new contract for home internet with wifi. The contract must star on 25.07.2022 but still no internet connection present. About what Time internet should appear (internet led is blinking red light)?

adress: xxxxxxxx

I tried to phone but I don't speak German, so I can't really understand auto reply on the phone.

I already sent all needed information to one of moderators, but still get no message back or any kind of information that this problem is solving.

Edit: @JackH The forum is not a live chat. Please refrain from double posting. You will get an answer but you have to be patient.