internet device haven't been shipped

[Zhiqiu]

I signed my Internet contract last Monday, which will start from August 1st. An email sent to me, noticing that I will receive a letter after the Internet device is shipped. However, there is still no message about my Internet device. Can you help me to have a check?

@

[Jens-K]

Hi Zhiqiu,

welcome to the Vodafone Community!

What kind of connection and which modem did you order? DSL or cable?

What is your zip code?

Regards,

Jens