Frage
Antwort
Lösung
am
29.11.2020
21:43
- zuletzt bearbeitet am
31.03.2021
09:00
von
Lars
I am/have been a Vodafone, MyFone and Unitymedia customer and I have promised myself that I will never by any Vodafone or related product due to bad customer service for English speakers.
I have had so much issues while I was switching from myfone to unitymedia, I got no valueble support from either of them. I eventually lost money due the mistake made by the vodafone salesman.
overall experience is bad, and I am activly reaching out other expacts in Germany who are not German speakers to advice them regarding your poor english language support.
am 03.12.2020 16:53
Hello sureshatt,
we try to help our best also English customers. Of course not every member of the hotline staff can speak perfect English. Here we can answer you in English.
Best regards
Luisa