SIM Card not delivered

[Iulia]

Hello!

I order my SIM card a week ago,  went through the indentification process and received an e-mail saying the SIM was delivered last Tuesday. It has been a week and I still didn't receive it. How can I check what happened? Thanks!

[NeNa]

Hello @Iulia,

please send me your phone number by PN, then I'll take a look at it for you.

(PN - this is how it works: click on my name and then right on "sende eine private Nachricht ")

best regards

NeNa

[Iulia]

Hello! Sent you a message! Thanks!