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No Internet connection since friday
jkmathev
Daten-Fan

Hello,

I am using Vodafone Cable connection.  Everything was working fine till Friday. All of a sudden internet connection dropped on Friday night. Only power light is on on the router. Wifi, internet lights are off.  

Attached photo of the router.

Untitled.png

 

I tried restarting router, reconnecting cable etc multiple times. What could be the problem? Is it a connection problem or an issue with the modem/router?

 

 

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2 Antworten 2
Andre07021983
Smart-Analyzer

The same problem here in 26524 Lütetsburg! No TV, no phone and no internet The malfunction occurred on Friday, November 26th, 2021 at around 11 p.m. and continues to this day! I do not receive any information from Vodafone how long the total failure will last!

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Moni_GK
Moderatorin

Hello jkmathev,

 

I would be happy to take a look at the line. Please send me a PN with your customer data (name, address, customer number and date of birth).

 

Please contact me again when you have sent me the data.

 

Best regards

Moni

 



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