Homespot is sometimes not working

[burakguler]

Hi Dear Official, 

I am using Homespot more than 3 months and last 3-4 days in the middle of the day I have disconnected for 4-5 times around 2 hours for each. Mostly these waves come at business hours and it jeopardizes my work. 

Would you please check and fix this issue? 

Kind Regards

My homespot adress : bauer straße 

Physcal Mac : 1C-C1-0C-56-D5-D3

Broken times : 30.09.2022 from 8:00 to at least 10 o'clock ( i left the home for working)

29.09.2022 12:30-14:00

28.09.2022 14:00-16:00

[Jioti]

Hello Burak @burakguler 

thanks for your request. A collague of mine (Vodafone technical cable support) should get in touch with you asap. Kind regards, Jioti

[burakguler]

Dear Joti, 

No one reach me and problem still continues. Your service is holted and as far as I see no action taken. What should I do make you fix this problem? 

Kind Regards

[Wallace]

Hi burakguler,

A maximum of 5 devices can be logged on to a homespot at the same time. So it is quite possible that too many devices are already connected to the homespot at peak times.

Regards

Walllace