unable to verify my email

[XiruiLiu038]

Hi,

I have signed up for a Unitymedia contract using Check24 on 20.09 and I received an email asking me to verify my email. But II tried to type the correct date of birth several times, but cannot verify my email.

And also unfortunately the Vodafone station wifi is not working, I can connect to the wifi but there is no network. I am not sure it is due to the email verification or not.

Is there someone can help? I tried to contact Tobi but it didn't provide any useful suggestion.  

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt