"Aktivierung Ihres eigenen Endgerätes"

[Eylon]

Hello

After two years of using the router without problems, since two days there in no internet connection and when I try to connect I get the page "Aktivierung Ihres eigenen Endgerätes".
my Kundennummer: ***
the AktivierungsCode I don not find anywhere I cant create a new one because the Sicherheitscode does not show on the screen.

As I dont speak German, is there some English hot;line to help?

Edit: Customer number removed

[reneromann]

Have you cancelled your contract? As two years is the minimum contractual term - so the first time a cancellation would become active.

[Jana478]

Hello Eylon,

I also suspect that your connection has been cancelled. Please send me your details by PN (name, customer number, address and date of birth).

Then report back here briefly when you have sent them.

Many greetings

Jana