No internet, docsis offline

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am 07.02.2025 00:42
Hello, I am few months in Germany now and 2 days ago i got the contract 1gbps, everything went great in the store, after a day i got the router and connected it as instructed but it seems it doesnt have connection, while it says docsis offline, i would like to know what to do next or do i need a technician. Thanks for the answer in advance.
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am 07.02.2025 07:45
There is no more individual support here in the forum. Support in English is available via WhatsApp
The forum is now just a customer helping customer forum.
Best regards Kurt
Bitte keine Anfragen über PN stellen!
