Störungen im DSL-Netz

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No Internet since 3 days
Jsangram
Smart-Analyzer

I have DSL connection. Since 3 days the internet connection stopped working.

We informed Vodafone, tried assistant instructions without success. Today the technician from Telekom visited to check the connection.

He verified that the connection is ok at wall socket. The cable from wall socket to router is ok as well.

The conclusion, router seems faulty as even without connecting the cable, all the lights (internet, WLAN and Telephone) are GREEN.

He entered all in his report in the app on mobile, which is yet to be received by Vodafone Smiley (traurig) 

 

Edit: @Jsangram  Moved in the correct board. Best regards Kurtler

 

What are the next actions now ? When this will be resolved ?

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1 Antwort 1
Kurtler
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Vodafone Service - Startseite | Facebook  

https://twitter.com/vodafoneservice


Best regards Kurt

Bitte keine Anfragen über PN stellen!
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