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DSL disconnects multiple times a day
Geri90
Daten-Fan

I have VDSL 100000, 100Mbit/s internet. In the last 7-8 days my dsl connection is gone multiple times a day in totally random times (sometimes every 10-15 minutes sometimes every 1-2 hours). Both of my girfriend and I work from home and we need stable internet connection. Can I get any information or help whats going on and is there any way to solve this problem.

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2 Antworten 2
lsaa
Smart-Analyzer

I HAVE THE SAME PROBLEM, GENAU DAS!! 

10407 BERLIN

you pay so much money to get this Business DSL Vertrag installed (Red Business Phone L) 69,99€ !! and this is what you get... ..a joke of connection...DSL Led starts blinking every once in a while and the internet goes down,  in the last 2h it has happend two times.. How are we supposed to work with this "experimental" connection??

 

I know I have the right settings on the 7590 Fritz Box as it works for 90% of the time.

 

Never seen something like this, I should get  the 49 euro connection fee back as the connection only works when it wants!!! 

 

das Internet ist wie eine Lotterie in diesem Land, was für ein absurder Scherz ist dieses VODAFONE?!

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HeikeF
Moderatorin

Hello Geri90,

 

I´m very sorry about that. Smiley (traurig)

 

Have you gone through the checklist? http://www.vod.af/DSLCheck  

 Have you already reported a fault? http://www.vod.af/Netz-Assistent-DSL

 

Has a technical ticket been recorded?

 

@Isaa: 

As a business customer, you have your own contact person.

Have you already contacted us here:  Vodafone Business Hotline: Jetzt Kontakt aufnehmen

 

Best regards

 

Heike

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