Störungen im DSL-Netz

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DSL Intermittent Connection
Divina
Smart-Analyzer

Apologise in advance, English is not my 1st language.
I've waited for 4 weeks for the Technician to come to my apartment to have my 1st ever internet connection here in Germany yesterday.
Technician left and I had internet but only got at least 40Mbps for 2 hours, my contract is 100Mbps. After that I have intermittent connection until now. 
When I use facebook messenger and microsoft teams to have calls, I can't understand the person I am talking to because of the intermittent connection. The line is choppy.

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1 Antwort 1
HeikeF
Moderatorin

Hi Divina,

 

I´m very sorry about that. Smiley (traurig)

 

Please send us a PN  with your customer-ID, the password and the link of this contract here.

 

Best regards

 

Heike

 

 

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