Router kabel

[hanna_7]

Hi,

my old contract was supposed to end this Saturday so I sent back my router to Vodafone but now I have decided to stay with Vodafone with a changed tariff.  The company sent me a new contract with a new tariff but told me to continue using my old router.  The problem is, I already have sent my old one back thinking they will send me a new one.  what should I do?

My German is not good enough to call them 😞 

*** @hanna_7, thread moves from community to cable board! ***

[Anett · Accepted solution]

Hello hanna_7,

I will gladly send you a new device, that's no problem at all. 🙂

Please send me a PN with your data (name, customer number, address and date of birth).

As soon as this is out, please contact me again here in the post.

Best Regards

Anett

[hanna_7]

hi.  I sent you a PM and was wondering if the router is being sent.  
thanks.

[Tina]

Thank you. I'll send you a new cable router. You should receive it in the next few days. Let me know when you get the package.

Best regards

Tina