No cable connection in my apartment but others in building have

[sanam]

Hi,

I have just moved into a new apartment in Heidelberg 69115 from India and I ordered a cable internet for moving in. When the technician came for the setup, he said that there is no cable connection in my apartment but many apartments in the same building have it already.  

I tried for DSL but Vodafone only provides 16Mbps for DSL in my apartment which is very low and wouldn't work. There is one other neighbour who is facing the same problem.

Is there a way cable connection at my apartment as well? Both the apartments to my left and right have it.
Any inputs would be really helpful.

Thanks and regards,

Sanam

[reneromann]

Ask your landlord - the cables inside the house are his obligation...

But if a technician already notices that you don't have the connection, O doubt that it'll be easy to get a new line to your apartment.