Kabel: Tarife & Rechnung

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Incorrect address in return shipping label
EAM2020
Netzwerkforscher

Hello,

 

Sorry for this post in English, unfortunately, my German is not so good. I have terminated the contract and would like to return the device. I have found that the return shipping label has an incorrect sender address (my old home address, not the actual one). Should I still use this label or is it better somehow to obtain the new one with my actual address.

 

For sure I can fix the error with a pen, but I am not sure whether this encoded in bar code on the label Smiley (fröhlich)Smiley (fröhlich)

 

Thanks.

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1 Antwort 1
reneromann
SuperUser

The sender address is not encoded in the Barcode...

You may still use the old label (if you still have it) - but please check the receipient address.

 

Usually you have to pay the return postage on your own.

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