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[English] Router returned to Vodafone. What to do now
Chafik
Daten-Fan

I did not receive my router, so DHL returned it to Vodafone. I have been trying to contact Customer Service but i don't speak any german yet. 

What should i do now so that Vodafone sends it to me again ? 

Also, is there an option so that i can pick it up myself ?

Thanks in advance

 

Edit: @Chafik moving to the correct board

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3 Antworten 3
Mav1976
SuperUser

Hi @Chafik 

 

It's your topic related with internet via Cable or DSL?

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Chafik
Daten-Fan

Hi, it's Cable

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Lars
Moderator

Hi Chafik,

 

please contact your colleagues on Facebook or Twitter. They can then look and answer also English. Alternatively, you can try it via TOBi and a translation program, since there is support in German.

 

Best regards

Lars

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