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Contract canceled after address change
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asjr
Daten-Fan

Hi,

I have reported yesterday (30.06.2022) a move to a new address which is going to happen on July 31st. However, today I no longer have access to the internet and I can't see my contract anymore (the message says "contract expired. You can no longer use these Vodafone products (formerly cable contract).")

 

I don't understand why my contract is gone?!


Can you please give me some support?

 

My current plan is Vodafone CableMax 1000

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asjr
Daten-Fan

Vodafone solved my issue. It was a mistake from their side.

Lösung in ursprünglichem Beitrag anzeigen

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3 Antworten 3
Anett
Moderatorin

Hello asjr,

welcome to the community. Of course, that didn't go so well. Smiley (traurig) Please tell me which state you are from.

Best Regards

Anett

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asjr
Daten-Fan

Vodafone solved my issue. It was a mistake from their side.

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Torsten
SuperUser

Thank you for your feedback. Then I'll close here now. If you have any questions or concerns, simply open a new post in the appropriate board.

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