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Consult: Moving out from Germany - but my vodafon shop I usuallly go to is permanently close
Chomsiri
Netzwerkforscher
Netzwerkforscher

Hi fellow vodafon users,

 

I am some questions about ending contract and moving out from Germany.

 

My contract has minimum 7 months with GigaZuhause 1000 kabel. Unfortunately, a few weeks ago my dad has reach last stage of lung cancer and I need to go home to be close with my family.

 

Can I just cancel the contract even it has not yet reach 7 months or how can I approach to this matter? 

 

my vodashop I has signed the contract with is permanently close. I dont know who I should consult about this matter and how can I terminate my contract and return the fizzbox to vodafon ?

 

Thanks for your help in advance.

2 Antworten 2
Chomsiri
Netzwerkforscher
Netzwerkforscher

Additional info; I cannot activate the contract here I got kunden number but I have never received any mail vodafon for code activation.

Peter_Co
Giga-Genie
Giga-Genie

The stores are *not* part of the support system anyways. Support in English is available via the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292