Change billing address in order for cable internet

[OKZN]

Hello,

Sorry, I am writing this in English, my German is not good.

I just created an order to signup for a cable internet contract. After it, I realized that I put the wrong billing address, I have already moved out from that address, so I won't be able to receive any welcome letter with contract details. I don't have a customer number, as well as I don't have an order number. I just received an email "Ihre Bestellung bei Vodafone" with order details. Can you please let me know how I can update the billing address of the order (before it is processed)?

Thanks, Oleksandr

[Torsten]

Please note that since August 15th, 2022 direct support is no longer possible. It is best to read this article. If I were you, I would try Facebook or Twitter. There you’ll get support even in english.