I need help in English please.
Context:
Months have passed since 2 representatives came to my apartment and offered me a lower contract. I have reached out to service with this message on Sat, Aug 14
Original Message to Vodafone Support:
A representative stood at my door and signed a new contract that did not appear on my account. I am afraid that my data has been stolen.
Since I don't speak German very well (I speak English), they all had Vodafone labels and could also look up my Vodafone account . So it seemed to be legal.
However, I am not sure what happened. I need an English speaking representative to call me and make sure my data hasn't been stolen and explain what happened to me.
At this point it has been about 2-3 months.
Their response was to post here and request help in English. My german skills are not yet good enough to troubleshoot in this manner.
Please help me discover if this was a real contract I signed with Vodafone, or I was scammed by someone representing the company.
