Vodafone Router not working, showing red light for "Internet".

[SuhailKaippally]

Since the past week, my Vodafone router had stopped working, showing a red light on it for "internet". I have tried restarting the box, unplugging it and plugging it back in, and it has still not solved the issue. 

I have since moved to a new address, and it is still not working, and I would like to have a technician inspect it. However where I live there is no Vodafone store, and the hotline did not offer support in English, and told me to seek help on the website.

How can I solve this problem?

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via WhatsApp 

Best regards Kurt