TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 24.10.2021 21:39
Hi,
For cca 6-10 months I have been having issues with my Vodafone router:
Sometimes (every 2 months), without any reason, it just stops working (both WiFi and LAN) and we cannot access Internet. Reboot helps, but then some service is not working and I cannot access admin panel at all. Then I do a Factory Reset, but of course, then I have to re-do all the WiFi settings, etc which is annoying. Then it works for a while and then again - either some kind of DNS does not work, or just WiFi or something else and I again have to Factory Reset.
Is there any chance someone can instruct me what to do?
Kind regards,
Paula
am 29.10.2021 11:42
Hello Paula,
first of all, welcome to our community. Nice to see you here.
Before I can help you, please tell me in which country you live.
Best regards
Tina
am 01.11.2021 09:17
Hello Tina,
I live in Regensburg, Germany.
BR,
Paula
am 04.11.2021 11:40
Hello paula1909,
I would like to take a look at your connection. Please send me your customer number, name, date of birth and address by private message and then get back to me here in this post.
Best regards
Nancy
am 06.11.2021 10:57
Hi Nancy,
Private message sent.
Looking forward to your feedback.
am 09.11.2021 14:07
Hello paula1909,
there is and was no signal interference for the last 7 days. Then the problem must be related to the modem itself. The technical department has installed an update on the modem. Please perform a factory reset again and see if the situation improves. Otherwise, we probably have to assume a hardware defect. Does the modem get unusually hot?
Best regards Fred