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1

Frage

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Antwort

3

Lösung

Router doesn't have Wifi and doesn't show up as ethernet connection
ali1234
Smart-Analyzer
Smart-Analyzer

Hi,

My Cabel router CGA6444VF stopped working.

The router doesn't emit Wifi and when I try to connect through ethernet cable it doesn't connect.

All three router light are flashing white.

I can not connect to English speaker through the call center.

Please help.

Thanks.

1 Akzeptierte Lösung

Akzeptierte Lösungen
Jana478
Administrator:in
Administrator:in

Hello Ali1234,

 

I see in the system that a technician will come to your home tomorrow between 8 and 11 o'clock. I'm keeping my fingers crossed that everything will work after that.

 

Please give us feedback if everything worked out.

 

Many greetings Jana

 

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Lösung in ursprünglichem Beitrag anzeigen

4 Antworten 4
Tobias
Ex-Moderator:in
Ex-Moderator:in

Hi @ali1234,

I can gladly take a look at the connection. n you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

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I have just did that.

Jana478
Administrator:in
Administrator:in

Hello Ali1234,

 

I see in the system that a technician will come to your home tomorrow between 8 and 11 o'clock. I'm keeping my fingers crossed that everything will work after that.

 

Please give us feedback if everything worked out.

 

Many greetings Jana

 

 Bewertet hilfreiche Beiträge mit Likes und Sternen!
 Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!

Yes, He replaced the router.

Thanks.