Internet not working

[Internet97]

Hello,

I received the internet connection on the 5tb of Feb along with a Router. I followed all the steps of the connection but it says there is no internet available. I have had several calls with the customer care where I have signed 2 new contracts but I have no solution on the problem. I was told in the first call that my router is not working so they will send me a new one and made me sign a new contract. In the second mail they said that my new order didn’t go through so I signed another contract. I have lost a lot of time and energy in this process. Please can someone assist me with this problem!?

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via WhatsApp 

Best regards Kurt

[andreasabaad]

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954