Change technician appointment

[TLL]

Hi,

I am a new client of Vodafone and the router doesn't connect even if everything is active and registered. Yesterday I got a SMS with the appointment for the technician coming over but is during my working hours. I have been calling the phone number of the company to change the appointment but nobody answers nor called back. I would like to get some help to change the date.

Thanks in advance.

[Peter_Co]

You are in a customer-to-customer forum, no individual support is available here. For support in English use WhatsApp:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

[J0hann]

Hello @TLL,

you can manage your appointments via this link: Vodafone Terminvereinbarung (unitymedia.de).

Or contact our service via these contact channels.

LG J0hann