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Cable Internet

I ordered a cable internet for my home. I called around 15 times but no one is helping me as I do not know german.

My router worked a little bit, then it is not working anymore, there is wifi but you cannot open any site and no internet on the mobile / laptop. I really need the internet! How to get a technician?

If there is no solution, I think that I will try to cancel my contract.

Can anyone help me?

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1 Antwort 1

Hi jaafar,


for support in english you can use our community here or you can contact us through Twitter or Facebook

Let us check the connection! Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.


Kind regards


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