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Moved to a new address but old contract still active
vinooraps
Smart-Analyzer
Smart-Analyzer

Hi, I moved to a new apartment and worked with Vodafone shop to get a new Cable contract for the new home and cancel the old DSL contract as of 29th Feb. I can see that the old contract is still active. please can you help. Also I would need details to return the old modem.

2 Antworten 2
J0hann
Moderator:in
Moderator:in

Hey @vinooraps,

 

please contact our customer service via these contact channels.

My friends will help.

 

BR J0hann 

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I went to the store and rechecked, they helped with return of the Modem, But i can see still my old contract is active and i am paying for it. None of the contact channels are of any help