Change Bandwidth plan

[rihby20]

Hallo,

I've currently Vodafone DSL Classic Paket with 16Mbps bandwidth and I would like to change it to 100Mbps. I tried to do it online but couldn't succeed. Could anyone help in upgrading my plan? Thanks in advance.

Regards,

Riby

[Torsten]

Is the bandwidth you want available at all? Unfortunately, there are still a large number of connection areas that are connected by Telekom with a maximum of DSL16.

[rihby20]

Thanks for your reply. I currently have the Red Internet DSL and that might not be availble for speeds greater than 16 Mbps in my area. I checked online that High speed kael internet is available in my area. Is it possible to change my contract from Red Internet DSL to High Speed Kabel Intenet? 

[Torsten]

If cable internet is available at your address, you can of course switch. The best way to do this is through customer service or wait for a mod to contact you.
It would also be important to know in which federal state you live.

[Andre · Accepted solution]

Hey rihby20,

sure , we are happy to switch your dsl contract for a faster cable connection.

Please send me a private message with your dsl customernumber & Password.
I'll send you an offer for the internet & phone 100 cable.

To send me a private message , please click on my name/avatar -> then the big red button on the right side.

Cheers,
Andre

[rihby20]

Hi Andre,

Thanks for your response. I sent you a PM with the requested details.

REgards,

Riby

[Torsten]

Since the TE has marked the solution here, I'm going to close it now. If you have any questions or concerns, just open a new thread.