Hello Claudia,


Yes, I connect the "Vodafone Hotspot" first and get forward to the login page. I can then only buy a new ticket or log in. But I cannot log in because I bought the hotspot ticket without an account. The ticket fee has already been paid by PayPal. I didn't try the public hotspot because I am at home and there is no public hotspot nearby. But my laptop can connect to the internet by using another WiFi. So It is not some issue with my laptop setting. 

How could I refund this service? I already spent a lot of time on solving it but nothing works. 



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