I have a contract for cable internet with Vodafone and my I have set up my router according to the instructions. However, it does not connect to the internet (just a flashing red light). When I purchased the contract in a Vodafone store, I was told the internet should be active as soon as the router arrives.


I tried calling Customer Services but there is an automated German message which I don't understand as I can't speak German. When I went to the store, they told me to ring customer services and there was nothing they could do.


So: can anyone here please help? I need my connection urgently as I may need to work from home in the near future.


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