hotspot connection

[732741805]

I can not find and connect the wodafone hotspot at home for almost two months from home (Weinbergstr. 5 Darmstadt).

what is the problem? the hotspot around my home canceled?

(Ich kann den wodafone-Hotspot zu Hause seit fast zwei Monaten von zu Hause aus nicht finden und verbinden.

was ist das Problem? der Hotspot um mein Zuhause abgesagt?)

[R4mona]

Hi 732741805,
 

That sounds very strange.

Have you checked in MyVodafone whether your Homespot is still activated? If it is deactivated, you can not connect to other hotspots on the road.

Best regards

R4mona

[732741805]

Hi R4mona,

I can connect to the hotspot on the road normally. I checked in MyVodafone and the account is still activated.

the problem is that I got no Vodafone hotspot signals at home. thus I wonder if this spot around my home has anything wrong. 

the same situation occurred once before and last for one month.

can you check what is the problem with the hotspot around my home?

Best,

[MariaK]

Hello 732741805,

you can also use the Vodafone mobile hotspot only when you are on the road. It does not work at home.

Many greetings,

Maria

[732741805]

OK, I mean that before there is a spot around my home and I can access it at home, but the spot disappeared now. so my question is that what happened to this point? 

[Chr1ssy]

Hi 732741805,

it could be that the user who shared the spot with you, has set the availability.

We sadly can't do anything against it. Please search for a new one.

Many greetings and merry christmas to you! 🎄

Chr1ssy