cancel my contract (English)

[Yff]

After having a year and a half of problems with my wlan, I have made the decision to cancel my contract with you since whenever I have tried to repair the problem I have not received good response from the customer service (I have even closed the phone on several occasions) my wlan does not work well and when it does I can not have more than two devices connected to it, and lately it is not for the connection or 10 minutes running.
I do not know what else to do, I want this nightmare to end because apparently it has no solution. the payments are always up to date and receiving a terrible service.

[Nancy]

Hello Yff,

I'd be happy to help you clear your connection. Please send me your customer data (customer number, name and address) by private message and then contact me again here in the article. If you want to cancel your connection, I'll help you.

Best regards 

Nancy