Order Cancelation

[chenjiazhen]

Dear Vodafone Team,

I would like to cancel my order for WLAN-hotspot flat. I have just ordered it and did not realize that it has to be installed. I just received my confirmation email and my order has not yet been processed. Is there anyway I can withdraw my order?

Best Regards,

Jiazhen

[Tina]

Hello chenjiazhen  

welcome to our community. Nice to see you.

Send me the following informations in a private message:

full name

address

day of birthday

last 4 numbers of your IBAN

Write a short reply here afterwards.

Kind regards

Tina

[chenjiazhen]

I have sent the information as requested.

[Thomas]

Hi chenjiazhen,

the contract will be revoked. You will also receive a confirmation.

Regards

Thomas

[chenjiazhen]

Thank you very much!

[Thomas · Accepted solution]

Hi chenjiazhen,

we were happy to help you. Do you have any questions or can we close the thread?

Regards

Thomas