abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du 
Aktuelle Eilmeldungen

TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

Not able to connect to vodafone hotspot
Neharika
Smart-Analyzer
Smart-Analyzer

Recently, I am not able to connect to vodafone hotspot at Thomas Münzter Platz, Dresden. Can you please check that it works?

 

Thanks

7 Antworten 7
Moni_GK
Administrator:in
Administrator:in

Hello, Neharika,

 

is it just the hotspot that doesn't work or all of them? Which Hotspot ID is affected?

 

Best regards

Moni

 Bewertet hilfreiche Beiträge mit Likes und Sternen!
 Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!

Hi Moni,

Thanks for the reply.

I don't know exactly which one I was connecting to, as there are many in that area
One example is this one: HH-4-4654770.
Mostly I don't see the vodafone hotspot, homespot option in WiFi connections. When I see it, I am not to connect to it. The internet doesn't work

Claudia
Ex-Moderator:in
Ex-Moderator:in

Hello Neharika,

 

the router from the ID you sent is offline, so maybe the owner unplugged it. In that case the Homespot isn't available as well.

 

Kind regards,

Claudia

Bewertet hilfreiche Beiträge mit Likes!

So what is the solution for that? Is it possible to contact the owner and get it restarted? I am paying for this homespot service, so of course I would like to use it.

ERFD
Ex-Moderator:in
Ex-Moderator:in

Hello, Neharika,

 

no, there's nothing we can do. If and how long the router is active is decided by the owner only. Unfortunately, there is nothing we can do.

 

Best regards Fred

Bewertet hilfreiche Beiträge mit Likes und Sternen!

I would like to cancel my hotspot contract. Please let me know the procedure for the same.

pRo-Marco
Ex-Moderator:in
Ex-Moderator:in

Hi Neharika,

 

you can cancel your contrakt through: https://kabel.vodafone.de/kontakt

 

Kind regards

Marco

Bewertet hilfreiche Beiträge mit Likes und Sternen!