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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 14.12.2019 18:21
Recently, I am not able to connect to vodafone hotspot at Thomas Münzter Platz, Dresden. Can you please check that it works?
Thanks
am 17.12.2019 08:00
Hello, Neharika,
is it just the hotspot that doesn't work or all of them? Which Hotspot ID is affected?
Best regards
Moni
am 18.12.2019 16:03
Hi Moni,
Thanks for the reply.
I don't know exactly which one I was connecting to, as there are many in that area
One example is this one: HH-4-4654770.
Mostly I don't see the vodafone hotspot, homespot option in WiFi connections. When I see it, I am not to connect to it. The internet doesn't work
am 19.12.2019 17:16
Hello Neharika,
the router from the ID you sent is offline, so maybe the owner unplugged it. In that case the Homespot isn't available as well.
Kind regards,
Claudia
am 19.12.2019 22:39
So what is the solution for that? Is it possible to contact the owner and get it restarted? I am paying for this homespot service, so of course I would like to use it.
am 22.12.2019 13:15
Hello, Neharika,
no, there's nothing we can do. If and how long the router is active is decided by the owner only. Unfortunately, there is nothing we can do.
Best regards Fred
am 07.01.2020 18:39
I would like to cancel my hotspot contract. Please let me know the procedure for the same.
am 08.01.2020 20:44
Hi Neharika,
you can cancel your contrakt through: https://kabel.vodafone.de/kontakt
Kind regards
Marco