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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 08.09.2021 22:02
I registered for the WIFI Hotspot Flat connection of 19.99 EUR per month on 2nd September. I have not received login information yet.
I received one email as "You have received a new letter from us - by post or email. You can now find a copy of this for the next 13 months at vodafone.de/meinedokumente ." But nothing in email, post or on the link mentioned.
How long it takes? And does it arrive in email?
Thanks!
Tanmoy
am 09.09.2021 16:40
Hi Tanmoy,
you'll also receive an order confirmation via post.
In this you'll find the login data for the hotspot flat.
Regards
Stephan
am 13.09.2021 19:36
Hi Stephan,
Thank you for the quick reply.
But now it's more than 10 days that I have ordered. Still no post has arrived.
Is it normal? What should I do now?
Thanks!
Tanmoy
am 15.09.2021 07:41
Hi Tanmoy,
let's take a look. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas
am 15.09.2021 11:02
Hi Thomas,
I have sent you my details in the private message. Thanks for kind help.
Best,
Tanmoy