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Hotspot-Ticket voucher not working after reconnect
Hakan12
Daten-Fan

Hi!

I bought a hotspot ticket for a week and it was working fine. When I reconnect to the hotspot it is not working. It is the same device, I just reconnected after 5 minutes and its gone.

 

I don't understand why I cannot access a service that I am paying for. I would be grateful if you could help me. Otherwise I would like to refund.

Thank you.

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1 Antwort 1
Tina
Moderatorin

Hello Hakan12,

 

on certain hotspots, so-called homespots, can log up to 5 devices at the same time. Someone else may have logged on to this hotspot in the meantime. Have you tried other hotspots? Before I can help you, please tell me which state you live in.

 

Kind regards

Tina

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