TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 15.10.2019 12:36
Hi,
I need help with the login for a Hotspot-Flat subscription.
I suscribed to the Hotspot-Flat WLAN (as a new Vodafone client) on Friday, when I recieved an email with the order confirmation and details (Bestellung Überblick). Later on, Sunday morning, I recieved a link to save the Sepa-Lastschriftmandat (I can't use the link since it only takes me to the login page). I haven't recieved any other emails from Vodafone.
I still don't know how to login to be able to actually use the Hotspot, and I really need it. It seems that I should wait for another email (Auftragsbestätigung), but I haven't heard back from them. If this is the case, how long should it takes to be able to use it? If not, what I'm I missing and how can I use what I'm already subscribed to?
Thanks
am 15.10.2019 18:42
Hi Antonio,
the contract does not start until the order confirmation has been created and sent. Please have a little patience.
Regards
Thomas