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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 12.10.2019 16:27
Hello!
I called the Vodafone customer service at the end of September to cancel my Vodafone Hotspot contract. I was told that I'll get the confirmation by post. However, I still haven't received the mail so I'm not quite sure if the cancellation was successful. Is it possible to get a confirmation of the cancellation of my contract via email?
Best regards,
Marc
am 13.10.2019 08:06
Hello mchristiandp,
welcome to our community. Nice to see you.
For a closer look send me the following informations in a private message:
full name
date of birth
address
customer number
Write a short reply here afterwards.
Best regards
Tina
am 13.10.2019 12:57
Hi @Tina! Just sent you a private message.
am 13.10.2019 14:02
There's no notice on your contract. I have now taken care of it. You will receive the cancellation confirmation in the next few days.
Best regards
Tina
am 13.10.2019 14:06
@TinaOh no! So I still need to pay the period between October 1st and today even if I haven't used the service?
am 14.10.2019 08:10
The contract has a notice period of 4 weeks. It ends on 10th of november 2019.
Best regards
Tina