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(SXLD89) 74582 Gerabronn Internet speed very slow
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Smart-Analyzer

Hello there . (sorry for english) I m using GigaCube for like 5 months and is working pretty okey but recently like from 3 days ago is running very slow like from very slow i mean i cant see images on instagram or open my email without waiting for like a lot . this is first time when is happening and i don't know what to do ,i restarted the router so many time and nothing. also is first time posting on forum and idk iff i need to add more informations here or idk how to proceed.

 

Betreff um PLZ/Ort/Station ergänzt (akoch)

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Smart-Analyzer

thanks anyway, i got it fix by calling the hotline 

Lösung in ursprünglichem Beitrag anzeigen

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12 Antworten 12
SuperUser

@MariusUnsraw 

Please add the missing location and this information:

https://forum.vodafone.de/t5/GigaCube/Angaben-bei-St%C3%B6rungen-Problemen-mit-GigaCubes/td-p/199230...

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!
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Smart-Analyzer

i think i closed the topic by mistake lol. for 30 minutes i m trying to reply at this ,is so bad 

 CELL_ID: 18275586

RSRQ: -8dB

RSRP: -85dBm

 

And i m living in Gerabronn 74582

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SuperUser

I will take a look tomorrow and give feedback.

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!
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SuperUser

@MariusUnsraw 

There was a locked sector (LTE2100) in the site.

After HW change forgot to unlock.

I have unlock this one now.

But this was locked more then 3 days.

Other problems not found on site.

Please check again now (also if your volume is not throttled)

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!
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Smart-Analyzer

@akoch  sorry but i don't understand what u mean 

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SuperUser

Please check again if now speed is better as before because i found a problem.

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!
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Smart-Analyzer

@akoch is not Smiley (traurig)  Before was like 2 mb/s  and after 1am was getting to 4/5mb/s now is not passing 300kb/s and maybe iff was staying at 300kb/s but he just drop to 100kb and so one . This happened exactly after my gb refreshed ,i was like oke maybe is a error in the system so i payed for 1gb extra maybe that will make the system read it again or idk . But no ,is not fixed and i just go crazy Smiley (traurig)

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Smart-Analyzer

Is some1 lookin into this ? Smiley (traurig)

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Moderator

Hi @MariusUnsraw,

 

i talked to @akoch about this issue. He restartet the site. Can you please restart the Cube and test once more?

 

Thanks

Dave

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