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Help needed with SIM card

Hi folks,


live been using a Vodafone SIM card since 2016 and have been using it ever since. Recently due to pandemic I'm outside of Germany and have not used it for a month or so, but balance is still sufficient as far as I recall. Today when I attempted to use it again, a message is prompted saying that I cannot register to network since the SIM card is not providing MM#2. 

Sorry for my bad German though, I attempted to reach to English services of Vodafone but couldn't get through. Do anyone now what I should do in this situation? Any support is much appreciated.

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1 Antwort 1

Hello @michaa,


I will be happy to look at your mobile Number and customer Account.


Please send me a PM with your mobile Number and the subject.


Many Greetings



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