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am 21.09.2019 10:13
My office vpn is not able to connect using vodafone cabel. I am able to connect vpn using other internet connections.
In my earlier complaint, vodafone customer service activated some bridge service. After that I was able to connect to office vpn. But my wifi stopped working.
On complaining again, wifi was activated but vpn stopped connecting.
Please fix the problem
am 23.09.2019 15:19
Hello AnkitShankdhar,
if you enable the bridge mode in the customer portal the router works as a modem, so it stops sending a WiFi signal. Instead, you can use an own WiFi router on LAN1 port and use your VPN.
Kind regards,
Claudia
am 24.09.2019 23:35
Hi Caludia
Thanks for the suggestion.
What is the reason that wifi as well as vpn are not working with the Vodafone provided router? Earlier, I had Vodafone connection (contract under my landlord name), wifi as well as vpn used to work fine. Is this the limitation of the Vodafone provided router?
Regards
Ankit Shankdhar
am 26.09.2019 11:22
Hello AnkitShankdhar,
it is possible that your VPN has a problem with the DS-Lite, which the router provides.
Best regards
Moni