router does not work on 2.4 Ghz

[Enrike]

Hi,

I tried to talk with a technician but it was not possible to do it in English. My router (Vodafone Station) is not conecting any Wifi device on 2,4Ghz, only on 5Ghz. I had to buy a Wifi extension to have connection on 2,4Ghz.

Every time i try to contact customer service they only send me to this channel. What can i do?

Thank you.

[Enrike]

Hi Moni.

We can try to check if that's working.

Thanks

[Tobias · Accepted solution]

Hey,

i swapped the device, it should arrive you soon 🙂

Regards

Tobias