I procured a new vodafone connection from April 2019 (being a vodafone india customer for 15 years). The biggest mistake in life. All hassles from waiting in technical support calls for days, hours in whatsapp chats with support.I will surely write a book and open a blog on it. My problem is i am unable to make audio or video calls on skype, facebook, whatsapp. The connection is so weak that the call gets terminated in seconds and the signal strength totally disappears. Technical support hassles continued for 2 months and directed a thread in forum as last resort. Please find the speed report attached. So, note, the ultimate purpose for my internet connection is to connect with my family back in india. Vodafone Germany is so sweet that it does not happen. Legally, I am entitled to cancel the contract as the problem started in 2 second day from connection procured however its 2 months of hassle for which i pay financially. Please fix or terminate the contract atleast, i can connect with my family through other vendors. My customer number isXXXXXXX. The last ticket number did what closed without resolution
