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Frage
Antwort
Lösung
am 01.09.2020 09:29
Hi,
I tried to contacth vodafone through this number 0800 5266 625 but I am not speaking german so I can not go through the German robot to talk with someone.
12. August the wifi stopped working but if i connect my computer with the ethernet wire works. So I managed to go through the router configurations options and I activated the guest wifi and it works but not the main wifi.
I was using since 12 august the guest wifi until yesterday than suddenly stop working.
I went again through the router configurations options. I disable and enable guest wifi, main wifi, change password, change channel, restart router. Still not wifi and home.
I can only have internet through ethernet but not wifi. So if someone please could contact me and help me. I believe it is a router problem.
Thanks
Dr.Jonathan Rodriguez Fernandez
am 01.09.2020 14:56
Hey, Jonathan.
That does sound like a weird issue to me.
Have you tried restoring the default configuration (completely resetting) on the router? That could potentially help with this issue.
Greetings, maxee.
am 01.09.2020 15:06
Hi Maxee,
You meant, manufacture values, pressing the reset button in the router?
This is the last thing I did not try. Because I though will be the extreme case, I guess. I can try it when I will arrive at home. I tried reset everything else wifi and so on. but not manufacture values.
thanks
am 02.09.2020 08:03
Hi Maxee,
The manufacture restarted works.
Thanks
am 02.09.2020 08:54
Hey, Jonathan.
Glad to hear that this attempt has fixed the WiFi issue!
Have a nice day.
Greetings, maxee.