WLAN is not working

[Aneesh]

I'm living in ***  51379, Leverkusen. The WLAN is not working for the last two weeks (from 15th July 2021). I haven't received any update on when the service will be back.

I really frustrated with this service.

EDIT: Address edited

@Aneesh Edit: Moved from DSL to Cable

[Aneesh]

@LuisaDas Problem mit der Internetverbindung wurde behoben. Vielen Dank

[Aneesh]

@Luisa  Das Problem mit der Internetverbindung wurde behoben. Vielen Dank

[Ida · Accepted solution]

Hi Aneesh

Send me a PM(personal message):

full name

full address

date of birth

customer number

Please write here again as soon as the PM ist out.

Best regards

Ida

[Ida]

Hi Aneesh

Thank you for your PM. I'm glad to hear that everything is working again.

Best regards
Ida