TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 23.01.2021 19:19
Hello,
First off all, I'm sorry that I don't speak German, as I'm a foreigner who has recently moved to Germany.
I signed an internet contract with Vodafone and got my Vodafone Station last week. I set up everything as instructed, but I have no internet. For internet connection on the router, the red dot is blinking all the time but can't find internet. Also when I go to the adminpanel, DOCSIS is always offline. I could use the internet a few times but it keeps disconnecting and it makes working from home nearly impossible.
I've tried to call the hotline but since I don't speak German at all, I couldn't talk to anyone.
I've made some research on the internet and learned that a technician needs to come over and take care of the issue.
Can someone please help me regarding my problem? I'd appreciate it.
Thank you.
am 26.01.2021 13:56
Hi,
I like to look at the line. Send me your customer data (name, address, customer number, birthday) in a private message and then let me know here that you have sent the data.
Regards
Wallace
am 10.07.2021 11:38
I have the exact same issue. Can you please help me in this regard? How did you solve this issue?